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Shipping and Delivery Policy

Our instant medicine delivery ensures quick and reliable service to your doorstep, with real-time tracking and secure packaging.

Delivery Timelines

We offer flexible delivery options to suit your needs, from lightning-fast express delivery to standard shipping across India.

Express Delivery
19 min
In select cities (Delhi NCR, Hyderabad, Bangalore, Kolkata) for eligible orders, subject to stock and location.
Standard Metro Delivery
2-4 hours
In major cities across India, depending on distance, stock availability, and traffic conditions.
Other Areas
24-48 hours
For remote or other locations, delivery may take 24-48 hours based on distance and logistics.

Shipping Details

  • Prescription Mandatory — A valid prescription is required for all prescription medicines. Orders cannot be processed without a valid prescription.
  • Order Verification — All orders are verified for authenticity and compliance with regulatory requirements before dispatch.
  • Secure Packaging — Medicines are packed securely to ensure safety during transit. Temperature-sensitive products are handled with extra care.
  • Real-Time Tracking — Track your order in real-time via our mobile app or website. Stay updated on your delivery status at every step.
Note: Delivery times may vary due to regulatory checks, holidays, traffic, weather, or unforeseen events. You will be notified via SMS, call, or email if any delays occur. We strive to keep you informed throughout the delivery process.

24/7 Customer Support — For any questions, concerns, or assistance with your delivery, contact our dedicated support team via the GoGeneric App or email us at support@gogenericpharma.com.

Get Your Medicines Delivered Instantly

Experience fast, reliable, and secure medicine delivery with GoGeneric. Download the app and place your order today.